Privacy Policy
At Starlight Studios, located at 123 Filming Avenue, Suite 200, Hollywood, CA 90028, we are committed to
protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal
information when you interact with our website, use our services, or otherwise communicate with us. Our
Data Protection Officer, Amelia Rodriguez, can be reached at privacy@starlightstudios.com or (323)
555-0192 for any privacy-related inquiries.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes your name, email address, phone number, and
postal address, which you provide when contacting us, requesting a quote, subscribing to our
newsletter, or using our services.
- Usage Data: We collect information about how you use our website, such as the pages
you visit, the time and date of your visit, the time spent on those pages, unique device
identifiers, and other diagnostic data.
- Log Data: Our servers automatically record information ("Log Data") created by your
use of our services. Log Data may include your IP address, browser type, referring/exit pages, and
operating system.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies
to track activity on our website and hold certain information. Cookies are files with a small amount
of data which may include an anonymous unique identifier. You can instruct your browser to refuse
all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you
may not be able to use some portions of our service.
- Project-Related Information: When you engage us for video production services, we
may collect information related to your project, such as scripts, storyboards, and other creative
materials.
How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our services.
- To monitor the usage of our services.
- To detect, prevent, and address technical issues.
- To provide you with news, special offers, and general information about other goods, services, and
events which we offer that are similar to those that you have already purchased or enquired about
unless you have opted out of receiving such information.
- To fulfill contractual obligations related to video production projects.
- For marketing and promotional purposes, with your consent.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to
facilitate our service, provide the service on our behalf, perform service-related services, or
assist us in analyzing how our service is used. These third parties have access to your personal
information only to perform these tasks on our behalf and are obligated not to disclose or use it
for any other purpose. Examples include hosting providers, email marketing services, and analytics
providers.
- Business Partners: We may share information with our business partners to offer you
certain products, services, or promotions. We will obtain your consent before sharing your
information in this manner.
- Legal Requirements: We may disclose your personal information if required to do so
by law or in response to valid requests by public authorities (e.g., a court or a government
agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a
portion of our assets, your personal information may be transferred as part of that transaction. We
will provide notice before your personal information is transferred and becomes subject to a
different privacy policy.
Data Security
We take the security of your personal information seriously and implement appropriate technical and
organizational measures to protect it from unauthorized access, use, or disclosure. These measures
include:
- Using encryption to protect sensitive data during transmission and storage.
- Implementing access controls to restrict access to personal information to authorized personnel
only.
- Regularly monitoring our systems for potential vulnerabilities and attacks.
- Training our employees on data privacy and security best practices.
- Employing firewalls and intrusion detection systems to prevent unauthorized access.
- Conducting regular security audits to assess the effectiveness of our security measures.
Despite our best efforts, no method of transmission over the Internet or method of electronic storage is
100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold
about you.
- Correction: You have the right to request that we correct any inaccurate or
incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information,
subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal
information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your
personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a
structured, commonly used, and machine-readable format and to transmit that data to another
controller.
- Withdraw Consent: If we are processing your personal information based on your
consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at privacy@starlightstudios.com or (323) 555-0192. We
will respond to your request within a reasonable timeframe.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in
this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain
and use your personal information to the extent necessary to comply with our legal obligations (for
example, if we are required to retain your data to comply with applicable laws), resolve disputes, and
enforce our legal agreements and policies.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal
information from children under 16. If you are a parent or guardian and you are aware that your child
has provided us with personal information, please contact us. If we become aware that we have collected
personal information from a child under age 16 without verification of parental consent, we will take
steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new
Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@starlightstudios.com
- By phone: (323) 555-0192
- By mail: Starlight Studios, 123 Filming Avenue, Suite 200, Hollywood, CA 90028